At Allergy Lifestyle we love to hear from our customers, all feedback is welcome to help us improve the service.
Please e-mail customercare@allergylifestyle.com or use the ‘Contact Us‘ page.
A selection of the many positive comments received from our customers
The best customer service I have had in a long time. My son has recently developed a fish allergy, so this is a new area for us. I had mistakenly ordered a case that would tend to be used for a product in the US rather than the Anapen I needed it for. Anne called to say that she saw I was in Ireland and to double check I had ordered the correct case. I had not! She changed my order, and sent the correct case, which is perfect for my 7 year old, and she also sent me a list of resources and allergy groups to check out. She went above and beyond. The case arrived and is perfect for his schoolbag and Anapens. Thanks so much Anne! Incredible service. Emily
Hi there! I just wanted to share that your epipen case and travel bottles have been a complete life changer for our family! My son is just over a year and a half and has a severe allergy to milk, egg, and peanut. Your product has made it so easy to have everything we need to keep him safe on hand at all times. We have been able to travel with so much more ease and confidence. Thank you for helping to make a hard situation that little bit easier! Aoife
I’m all new to this and your website has been such a great help – thank you! SarahJane
I love the Epipen Bag with Anaphylaxis Guides. It’s brilliant and I’ve had comments from people about how great it is – other allergy sufferers and those looking after my son. Vanessa
Many thanks for my order of our Anaphylaxis Response Case – I think it’s brilliant! My son is now 13 but we’ve carried an emergency medical pack since he was nine months old and this is by far the best one we’ve EVER had! Many thanks, Emily
‘Thank you again for such a pleasant service! I wear these wristbands every day; it gives me a safer feeling when I go outside. Thank you very much’ Arlene
‘Just wanted to say a huge “thank you” for the super-speedy delivery and service I received from you guys, after purchasing two items of your medic alert jewellery. Was very impressed at how quickly the items arrived (in lovely cases too!), especially so, considering how near Xmas we are! Thanks again! ☺’ Irene
‘Only ordered my daughter’s bracelet yesterday and it arrived this morning , she absolutely loves it’ Kim
‘Highly recommend ordered allergy bag was here next day delighted with it. Will be ordering again thanks.’ Aoife
‘Over the moon with the epi bag.ideal size and comes with instructions.very pleased.fast delivery aswel thanks so much!’ Lisa
‘Only put in my order on Friday after noon and received it first thing this morning delighted with the quality of wrist band & twin pen case perfect :)’ Celine
‘Ordered waterproof multi-allergy stickers, a lunchbox and allergy bracelets for our son which came really quickly and are of superb quality. Excellent service – thank you so much! We now have better peace of mind for when our little one starts school.’ Hazel
‘Only ordered my daughters bracelet yesterday and received it today delighted with it definitely recommend and definitely be using this site again xxxx’ Roberta
‘We are so happy with our order and amazed at how quick it arrived. Our little girl started Playschool today, delighted with her new bag! Thanks for a great service!’ Denise
‘I received my daughters dairy allergy bracelet this morning! Thanks so much, it will make me feel so much better that everyone will know at her school now, as she’s about to start full time school! ‘ Claire
“Hi, I just received my necklace this morning and I am delighted with it. It’s great quality I know it’s going to last me a long time thank you so so much. Kind regards Emma
“On Saturday we have already received the products and we are very content and happy to have them. And also my daughter is happy about everything! Now she even wants to show everything to her group in preschool! Thank you very much your friendly service and the quick delivery! Kind regards” Bettina
“Got the medbag for my son – fits 2 epipens, bottle of antihistamine, inhaler & small spacer, plus management plan, and you could prob squeeze in something else too! So handy to take with you while out and about. Highly recommend it!” Kate
“Hi just received the products I ordered and am very happy with them. It is great to see that there is a company looking out for the needs of people with severe allergies . Especially for parents of young children with allergies whom do not know where to turn when thir child is diagnosed. Just wanted to say thanks and well done” Isabel
“The parcel arrived safe this morning – and it looks great. My kid will be delighted! Thanks so much for a great service and a wonderful product. Best wishes” Einav
“Contacted Allergy Lifestyle concerning some purchases & I cannot recommend them enough…the customer service was outstanding :-)” Denise
“Received the Epipen cases and Peanut allergy bracelets today. Delighted with them, will make carrying all my little girl’s medicine a lot easier. Plus she loves the bracelets. Thank you.” Jessica
“Received my little lads bracelet today. He loves it 🙂 so colourful and child friendly, will definitely be ordering more items in the future, thanks :)” Lisa
‘Just wanted to say huge thanks for allergy bracelet & bag tags. They are perfect so will order more soon :-)’ Carol
‘Very positive helpful information & I’m reading & reposting it as a preschool manager with a family member living with an allergy. Great Facebook page!’ Joanne
‘I bought stickers from these guys – they are fantastic! They really are dishwasher safe (was a little sceptical of this when purchasing I have to admit!) but absolutely brilliant! Would highly recommend!’ Deirdre
“Brilliant service from Allergy Lifestyle, ordered a few things Sunday afternoon, and they arrived here at 10am this morning (Tuesday!). Well done I’ll be recommending to my friends!” Gillian
‘Many thanks for the bracelet which we have now received. We appreciate your prompt attention to our query and your replacement of the bracelet in a very understanding and helpful manner. We will be happy to recommend your website to others in the future’ Regina
‘I ordered a medi-alert pendant on Monday, 9th December. I received same yesterday 11th – excellent prompt service. Engraving perfect and a lovely gift box!! Excellent service and quality. Will certainly recommend your company.’
Many thanks, Eileen
“Fantastic stuff as a paediatric specialist nurse working with allergy/ respiratory/ atopy great source of materials for parents thank you x” Nicola
“The Allergy Lifestyle website is a wonderful help for any parent with a child with allergies. My child has multiple allergies, so I purchased her the multi charm allergy alert bracelet to wear at pre school. It is a cute bracelet, so she loves wearing it but it also reassures me that when she’s at school and away from me that others will be aware of her allergies. All my email contact with the website Personnel were professional, friendly and efficient. I would recommend this website and it’s products highly. Also very proud that this is an Irish company.” Geraldine
“My son’s allergy wristband arrived today and we’re thrilled! He loves it so much he’s wearing it to bed…and always apparently! My husband has some great ones but this child one is so colourful and child friendly. Swift service… Will definitely use you again and recommend you” Anna
“Thanks so much it’s so hard to get medical ID’s that a teen age girl will wear. Naomi is more that happy with the ID’s we got her. She loves the Medical book pendant. She hasn’t taken it of since she got it, which give me great peace of mind. So thank’s again” Annette
‘Great site with unusual and handy things for allergy’s, which I have not been able to find elsewhere for my son. Things are strong and sturdy unlike other websites which break almost the minute my son puts them on. Definitely well worth viewing and buying from Allergy Lifestyle. Goods arrived quickly and with no quibble query’s.’ Pander
‘Thanks so much for your help. Will put in my order tonight and spread the good word about your company via facebook. I’ll be back to the website before holidays….the namebands look great, especially as I have a fussy 8 year old boy who will only wear cool stuff. You have a lot of choice with real practical benefits for us parents..’ Lynda
“Thank you so much for the order, my son Tommy is delighted with his goodies, he loves the peanut allergy jewellery, he’s so cool! And of course the anapen case with belt is so practical and easy to carry. I will be in touch when I need some more products. Best wishes with your new business I know I will certainly be shopping here at Allergy Lifestyle again”. Fiona
“Excellent fast service and delivery always!” Mary
“Huge thank you for my order it’s brilliant. My son really needed his allergy mate and my daughter for her asthma. Quick delivery received now. I’ll be for sure talking about your service in the school with other parents. Once again huge thank you” Samantha
“I have twin girls (7) with egg and nut allergies. Both carry Epi pens. We’ve used your site for a long while now. The jewellery and Epi pen cases are excellent quality. They last well and the choice on the site is great for very choosy ladies! I love that’s it Irish too. Thanks” Clare
“Just loved my son’s lunch bag for pre school I purchased in September .it’s cool looking and kid looking . While safe in the knowledge he could recognize it was his very own special lunch bag . Great quality and great service .” Marina
“Just to say thank you for my beautiful bracelet , it was so much more than what I expected , I’ll be recommending you to all my friends x!” Ann
“I would just like to say a big thank you I am absolutely delighted with my purchase and can’t believe how quickly I received my items only ordered them yesterday and they arrived in the post this morning thanks so much really appreciate it” Helen