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Abi (verified owner) –
Expensive but I honestly believe I’ve been safer abroad because of these. Have them in so many languages and never had a reaction abroad.
Louise (verified owner) –
A lot of money for what it is! Just been typed out on a piece of paper then laminated! I could of done this and saved myself a small fortune.
Cathy Dolan –
Hi Louise,
Thank you for your feedback. I’m sorry to hear that you are not happy with your translation card. The cost of the translation card is linked to the high cost of certified translation services. We get all of our translations done by a certified company. The translations go into detail about cross contamination also to ensure the server knows the importance of making sure the meal is free from nuts. The card is laminated as we personalise and print them specifically for each customer to include all of the foods they are allergic to.
Kind regards,
Cathy
Ann (verified owner) –
Really disappointed with this. Very expensive for a piece of laminated card. Took 16 days to arrive by which time my son had left for his school French trip.
Anne Walsh –
Dear Ann,
Thank you for taking the time to leave feedback. We are really sorry that you are disappointed with the product and shipping time. As several customised products were ordered this requires a certain lead time as per our personalised products and shipping descriptions. We are normally known for our excellent customer service which is why when the urgency of this order was communicated to us 2 days before the trip, we upgraded the postal delivery to Express at our cost, to get the items to you as quickly as possible. Unfortunately with the Easter Bank Holiday the express delivery took one extra working day to get to you. We really regret that your experience was not ideal. Thank you again for leaving feedback which is extremely valuable to us as we aim to continually improve customer experience. If we can do anything further to assist you please contact us at customercare@allergylifestyle.com Best regards Anne
mags (verified owner) –
Translation card was great, takes away the uncertainty when ordering in restaurants as to whether you are being fully understood .
Claire (verified owner) –
My daughter can travel to France with her school while I have peace of mind, brilliant.